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WINTER WEATHER ALERT

Please note, due to the widespread impact of recent winter weather, some of our branch locations in impacted areas may be closed or running on limited hours, however our teams remain ready to serve you and are responding to needs and reservations via telephone. Our locations will reopen to customers as soon as weather allows. If you need immediate assistance or are unable to reach your local branch via telephone, please call 800-654-6659.

  1. Programs
  2. HERC [+]

Herc Plus
The Best. Better.

You always want the best for your business, we believe you deserve even better. That's why we’ve created a partnership program that will earn us your business and make Herc Rentals your indispensable partner of choice.

By offering national elite support, we can ensure consistency in service at every step of the rental process. As a Herc Plus customer, you’ll get:

 

  • Customized ordering, consistent pricing, billing and support.
  • Single point of management for ordering, service, support and billing.
  • Priority fleeting and support, with Herc Rentals’ senior leadership involved in every order, including a 15-minute communication on every order plus a guaranteed 30-minute numerical estimated time of arrival and a 90-minute escalation to a vice president with every order.
  • Fleet management support, including quarterly utilization and fleet optimization charts to optimize your rental gear or rentals and reduce your expenditures.
  • Access to an online portal to seamlessly manage the gear you rent, pay bills, and track your equipment using our state-of-the-art telematics platform/capabilities.

 

When you are part of the Herc Plus program, a synergy will be cemented that creates the kind of understanding and partnership where your needs are met more effectively and efficiently than ever before.

 

A CLOSER LOOK: PROGRAM BENEFITS

Herc Plus focuses on customized service as well as equipment

The best team, better:

  • Single point of contact. Your personal account manager will provide dedicated individualized service to meet any rental equipment or service need with a single phone call.

 

The best gear, better:

  • Unlimited access and priority availability to the most up-to-date, state-of-the-art equipment in our fleet.
  • Inclusive preventive maintenance.
  • Immediate enrollment in our Rental Protection Plan.

 

The best service, better:

  • Herc Plus priority service and delivery. We move you to the front of the line.
  • Immediate access to ProControl to manage your Herc Plus account. With ProControl and telematics, Herc Plus customers can create a personalized web experience to improve management of their account. ProControl provides the ability to improve utilization of equipment rentals while obtaining account specific information in real-time.
  • One master agreement covers rental equipment and service at any of your facilities, eliminating multiple contracts.
  • Simplified billing. Our comprehensive, streamlined billing system provides online account information 24/7. Bills are itemized by location, so tracking costs and expenses is easy.

 

Some industries and segments proudly served by Herc Plus:

* Aerospace * General and Sub Contractors * Facilities Management * Government * Healthcare * Industrial * Oil and Gas * Petrochemical * Food and Beverage * Renewable Energy * Restoration * Warehouse and Manufacturing Automation * Utilities